Manager – Product Development and Solution

Analyze sales data and consumer insights to identify opportunities for new product development and product improvements based on feedback from chefs and HORECA customers.

Collaborate closely with the commercial teams to align product development strategies with sales goals.

Plan and lead customer visits and workshops to gather insights and feedback on food trends and customer behaviors for further product enhancement.

Recommend new product ideas based on food trends and HORECA customer needs, focusing on categories such as Thai, Japanese, Korean, Chinese, Western, and Halal cuisines.

Provide expertise in food ingredients and cooking techniques to ensure product innovation aligns with culinary standards and customer needs.

Coordinate cross-functional efforts to ensure the timely launch of new products, working with R&D, supply chain, and QA/QC teams.

Arrange and lead product testing and tasting sessions with chefs and stakeholders to evaluate product performance.

Co - Organizing culinary workshops and special events in collaboration with key chefs to showcase product innovations and gather feedback.

Monitor product performance post-launch and identify improvement areas based on customer and sales data.

Provide training sessions for Makro’s operational and commercial teams to ensure proper product knowledge and handling.

Achieve yearly sales and product development targets set by the company.

Bachelor’s degree or higher in food science, culinary arts, or related fields.

5+ years of experience in product development, preferably within the food service or retail industry.

Strong knowledge of food ingredients, recipes, and HORECA customer needs.

Analytical thinking and problem-solving skills with experience in data analysis tools (e.g., Excel, Power BI).

Excellent project management skills and ability to manage multiple projects simultaneously.

Strong communication and coordination skills for cross-functional collaboration within and outside the organization.

Creativity in developing innovative food products aligned with market trends.