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Director - Transformation Program Management Lead

Location
Head Office
Team
Risk Management & Compliance and Business Process

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Senior role responsible for overseeing the entire portfolio of transformation initiatives. This role focuses on driving significant change initiatives across the organization. This role is concerned with large-scale, strategic projects that fundamentally change how organization operates. 

Responsibilities

Management of overall transformation program and support Value Execution Workstreams

  • Developing an integrated plan early in the transformation program and maintain visibility of each workstream and their initiative progress, identifying remaining initiatives to ensure a continuous flow of execution.

  • Collaborating with internal and external stakeholders ensuring all workstreams receive supports needed and help debottleneck, and move towards alignment between Makro & Lotus’s teams.

  • Managing the Integrated Master Plan for all workstreams, leading planning processes, see interdependencies between the workstreams and forecasting timeline of the transformation impact.

  • Identifying and managing risks of the overall transformation program, ensuring interdependencies between workstreams are identified, developing mitigation strategy, and coordinating between workstreams to mitigate the risks.

Adherence to the Transformation cadence

  • Responsible for the driving the weekly TO meeting, e.g. ensuring the right meeting attendees, tracking of actions.

  • Co-ordinates all elements of the rigorous cadence (e.g. holding start/end meeting times, sufficient meeting materials for the problem solving or decision making in the meetings).

  • Leads preparation of materials for TO meetings and Joint Steerco meeting (e.g. initiative & impact stage gate tracking).

  • Tracks progress, key performance indicators (KPIs), actions from meetings and ensure actions are closed, and transformation delivers its intended outcomes.

Qualifications

  • Strong leadership, and project management and problem solving skills to manage complex, multi-faceted programs.

  • Expertise in change management, including stakeholder management, risk management, and communication.

  • Strategic thinking to align transformation initiatives with business goal.

  • Ability to influence and drive change across various levels of organization.

  • High performing business director with strong standing and good network within the organization

  • Positive and proactive process management with an eye for detail and a strong ownership mentality

  • Ability to work effectively in a high pace environment

  • Ability to drive co-ordination & co-operation between CXOs, across Wholesales & Retail Business Groups

  • Fluent in English & Thai  

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